Terms & Conditions

1. All Terms and Conditions are subject to change without notice.

2. RATES: Rates are based on a twin share basis, a maximum of 4 persons per room and a booking comprising not more than 3 adults per room. All rates include a cooked breakfast served daily.

3. MINIMUM STAY: Midweek reservations require a minimum stay of 2 nights. Weekends consist of Friday and Saturday nights and will not be sold separately.

4. FOOD & BEVERAGES: Guests are not permitted to either bring or to consume their own food or beverages into the premises.

5. ALLERGIES: Management provides no assurance (and accepts no responsibility) that any food served at Buller Central satisfies specific allergic requirements whether notified in advance or otherwise. Guests, should therefore assume that all food served at Buller Central contains traces of nuts.

6. PAYMENT: Full payment is required to confirm the booking. Bookings processed online will be made in real-time and your credit card debited for the full cost of the booking at the time the booking is made.

7. CANCELLATION POLICY: Buller Central takes a 30% Non-Refundable Deposit at the time of booking. Should you wish to cancel your booking you must do so 60 days or more prior to your scheduled arrival date, Buller Central will refund the booking amount less the deposit. Subject to availability, customer may be able to move the dates of their stay, to change your dates please contact sales@bullercentral.com. Cancellations made within 60 days prior to your scheduled arrival date will not receive any refund.

8. SNOW GUARANTEE: Buller Central supports the “Mt Buller Snow Guarantee” on pre-paid accommodation and agrees to the cancelation terms outlined within this policy. Refer to www.mtbuller.com.au for details.

9. AGE: You must be 18 years of age or older to make a booking. The minimum age of any child guest is 5 years old. Guests under 25 years of age must be accompanied by an adult over the age of 25. Photo identification will be required upon check-in. Guests may be denied check in if they do not meet the specified age requirements at the discretion of management.

10. PETS are not permitted in the premises.

11. SMOKING is not permitted anywhere in the premises

12. CHECK-IN: Check-in is from 4pm onwards. An earlier check-in may be arranged subject to availability. To ensure access, guests must arrive by 8pm midweek or 10pm on weekends. Guest arriving after this time are subject to a late check-in fee of $50 per room. Please advise your estimated arrival time at the time of booking and advise us of any change to that time.

13. CHECK-OUT: Check-out is at 10am. Guests that occupy a room after 10am will be subject to late check out fees. Late check out fees are charged at the per day rate.

14. LIABILITY: You shall be liable for any costs, loss or damage to the hotel room, premises or property, arising from your failure to comply with this policy and Buller Central reserves the right to charge you for any such costs, loss or damage incurred by Buller Central.

15. SECURITY DEPOSIT: To secure your obligations a $500 credit card security deposit may be requested at check-in at the discretion of management.

Privacy Policy 

Buller Central (ABN: 67 107 967 402) respects your privacy. Information you supply to Buller Central for an inquiry or reservation is kept strictly confidential. Your information is used for Buller Central to communicate with you and is not provided to third parties. Please notify Buller Central if you do not wish to receive any advertising literature. If you are a member of Buller Central e-news and wish to unsubscribe, there is an unsubscribe option at the bottom of each of these newsletters.