Frequently Asked Questions

+ How do we get there?

This page has all the details you need to get you safely to Mt Buller

+ Where can we park?

Vehicle access to the village is not permitted during the declared snow season without a permit. (Usually only business or property owners can apply for these permits). The resort is set up so that guests park in a car park below the village and catch a ride share or taxi to their hotel. You can book and pre-pay for resort entry and resort parking online at mtbuller.com.au. Resort entry and parking prices are significantly less online than at the gate.

This page include links to book parking and transfers the village.

+ Questions about checking-in?

CHECKING IN TO BULLER CENTRAL:

Our check-in time is 4pm to 10pm

  • If you plan to arrive earlier, you are welcome to leave your luggage at the hotel until your room is available.
  • If a room is ready before 4pm we will certainly check you in as early as we can.
  • If you will arrive after 10pm you must contact the hotel in advance on 0499 004 946 to let someone know (*late check in fees may apply)
  • It’s best to call just before you arrive anyway as our reception is not staffed full-time, and if we know when you will be arriving at the hotel, we can ensure someone is there to greet you.
  • The front door to the hotel (facing the village square) is open during the day so you can enter the foyer and if reception is not attended you can call the number on the door.
  • If you are getting dropped off by taxi you will be taken to the side door, off The Avenue, with direct access to our boot room and drying room – however, this door is kept locked so you must call the hotel to let them know you are about to be dropped off my taxi and someone will greet you. 0499 004 946

Check-out time is 10am

  • While our room checkout time is 10am, if you plan to leave the resort later in the day you are most welcome to leave your luggage in the hotel until you are ready to leave the resort.
  • You will be given restricted hotel access for the day when you check out of your room.

+ Where can we hire gear?

You can hire gear in your home town and bring it with you, hire in Mansfield on the way or hire within the resort.

The closest ski hire outlets to Buller Central are the 4 outlets in the village square. You can jump online to pre-book your gear and pick up on the mountain or visit them when you are here.

The 4 closest outlets to Buller Central are:

  1. Altitude
  2. Black Mountain
  3. Georges Ski Hire
  4. Buller Sports

+ How far is the hotel from the ski lifts?

You can't get much closer. We are about 20m from the brand new Bourke Street Express chairlift.

+ How do we organise lift passes?

Lift passes are cheaper when you pre-purchase them online than on the day. Visit this website and you'll be sorted...